Description
The Application Help Desk Analyst will provide front-line application support to public-sector and ministry stakeholders, troubleshoot technical issues, manage help-desk tickets, test solutions and new features, maintain knowledge repositories, coordinate with internal and external stakeholders, and support data and training activities. The role is remote within Alberta, Canada, requires a relevant university degree or college diploma and at least two years of Help Desk, application support, or IT support experience, and runs Monday through Friday from 08:15 to 16:30 Alberta Time.
