Description
Amazon is hiring a Sr. Manager, Customer Success for its AWS Applied AI Solutions GTM organization, specifically for Amazon Connect Decisions. The role leads the Customer Success team, hires and develops CS advisors, builds customer relationships, educates customers on AI decision-making solutions, participates in architectural discussions, and coordinates with engineering, support, marketing, product, and other cross-functional teams. The position requires extensive team-leadership and stakeholder-management experience, a bachelor's degree or equivalent, and knowledge of distribution networks and channel P&Ls. It is available in New York, Austin, and Seattle, with annual base salaries ranging from $193,700 to $288,200 depending on location.
