Summary from listing
Kiewit is hiring a Sr. Manager of Kiewit Service Delivery (KSD) Tier 1 Support to lead the strategy, operations, and transformation of enterprise employee support across technology, human resources, finance, access management, and other shared services. The role owns Tier 1 support performance, customer experience, self-service and knowledge management, automation, artificial intelligence, service analytics, governance, and team leadership, while partnering with business and technology stakeholders. It is a full-time, in-office position requiring daily attendance at Kiewit’s LaVista, Nebraska campus.
