Description
PointClickCare is hiring a Senior Customer Success Manager to serve as a strategic executive partner to senior healthcare leaders and manage complex enterprise payer relationships. The role focuses on adoption and optimization of PointClickCare solutions, helping customers achieve strategic, operational, financial, and clinical outcomes. Candidates need enterprise customer success expertise, deep healthcare domain knowledge, direct payer or payer-provider risk experience, and the ability to engage C-suite stakeholders and drive value realization. The US base salary range is $118,000 to $132,000, plus bonus and benefits.
