Description
The ServiceNow Platform Operations Engineer will administer, configure, troubleshoot, and maintain ServiceNow platforms and applications, including APO, ITSM, HR, CSM, ITOM, and CMDB solutions. The role supports users and IT teams, develops enhancements and reports, manages releases, upgrades, clones, data loads, and platform health, and partners with architects, analysts, and product managers on technical solutions and the platform roadmap. It also includes training junior team members and requires a ServiceNow System Administrator certification, a bachelor’s degree in computer science or a related field, and 5+ years of ServiceNow implementation, administration, configuration, and development experience.
