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Sr Prod. Support Specialist at Staples

Setup
On-site
Location
Framingham, Massachusetts
Level
senior
Posted

Description

HiTouch is hiring a Senior Product Support Specialist to improve product experience across e-commerce marketplaces. The role combines product support, content operations, troubleshooting, marketplace listing management, search-optimized content creation, quality-score monitoring, and administrative support for order processing and customer support. Candidates need a bachelor’s degree or equivalent training and experience, at least three years of related product-support or e-commerce experience, and experience with major marketplaces and Microsoft Excel.

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