Description
Amazon is hiring a Sr. Program Manager for Amazon Flex to own the design and execution of evaluation and enforcement frameworks for delivery partners at scale. The role focuses on analyzing delivery defect data, identifying root causes, improving service-level standards, building reporting and automation mechanisms, and driving cross-functional improvements across Operations, Legal, technology, and senior leadership. It requires at least five years of program or project management experience, data-driven improvement experience, and intermediate Excel knowledge, with benefits including medical, dental, and vision insurance.
