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Sr. Quality Control Specialist at SoftDev Incorporated

Location
Albany, Georgia
Level
senior
Posted

Description

The Senior Freedom of Information Act (FOIA) Quality Control Specialist independently reviews completed Track 2 cases before submission to USCIS, verifying legal and procedural accuracy, redactions, exemptions, sensitive-information handling, case notes, and supporting documentation. The role documents errors, provides correction instructions, tracks quality data, supports resubmissions, participates in calibration and training, and escalates suspected unauthorized disclosures or security incidents. It requires a bachelor's degree or equivalent relevant experience, at least four years of FOIA, Privacy Act, legal-document-review, records-disclosure, or comparable case-processing experience, and the ability to review large electronic records accurately.

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