Summary from listing
Supermicro is hiring a Sr. Solution Engineer for Service Partners to support service projects, revenue growth, and end-user services for channel partners in Germany on a remote basis. The role performs advanced server diagnostics, troubleshooting, repair, preventive maintenance, Level 3 support, escalation management, enterprise solution support, training, lab testing, ticket management, and knowledge-base development. Candidates need a bachelor’s degree in a relevant field, at least five years of experience with complex server, storage, and networking environments, strong GPU, BIOS/UEFI, storage, networking, and firmware knowledge, and proficiency with BMC tools, Windows, Linux, English, and Arabic.
