Description
The Tier 2 Application Support Engineer provides escalated support for mission-critical enterprise applications and client-facing platform operations across Azure and on-premises environments. The role handles incident resolution, root-cause analysis, SSL and Golden Image updates, application installations, CI/CD release operations, observability, compliance support, and client onboarding, while partnering with architects and developers. It requires 7+ years of application, integration, or platform support experience, along with expertise in streaming platforms, Kubernetes, Splunk, Prometheus/Grafana, Python, SQL/Postgres, and related technologies. The position is onsite in Hyderabad or Bangalore and offers a growth path into advanced reliability engineering and platform ownership.
