Description
Dolby is hiring a Senior Operational Support Engineer for its Dolby Cloud Solutions organization to provide technical and operational leadership for complex production scenarios involving live video streaming, advertising, player, DRM, CDN, and real-time delivery platforms. The role leads critical incident response, multi-system troubleshooting, production change and infrastructure-as-code operations, AI-driven automation, operational readiness for major events, root-cause analysis, and collaboration with Engineering, DevOps, Product, and Support teams. It requires 8+ years of relevant operational or customer-facing experience, deep streaming-platform expertise, and participation in a 24/7 global on-call rotation. The Atlanta-area base salary range is $152,200 to $209,200, with bonus, benefits, and possible equity.
