Summary from listing
Dolby is hiring a Senior Operational Support Engineer for its Dolby OptiView organization to provide technical and operational leadership for complex, customer-impacting production incidents involving live video streaming, ads, players, DRM, CDN, and real-time delivery platforms. The role leads incident response and escalation, supports L2 engineers, owns production changes through Terraform, Helm, Kubernetes, GitOps, and CI/CD, drives AI-augmented operations and automation, prepares for major live events, and participates in 24/7 on-call operations. It requires at least 8 years of relevant operational or customer-facing experience, deep expertise in large-scale video streaming and distributed systems, and strong troubleshooting, communication, and leadership skills. The Atlanta-area base salary range is $152,200 to $209,200, with bonus, benefits, and possible equity.
