Description
The Sr. Support Engineer provides frontline IT support for workplace technology, including applications, devices, access, infrastructure, hardware and software deployments, troubleshooting, incident response, root cause analysis, and executive support. The role requires 5+ years of IT support experience, strong knowledge of Windows and macOS, networking, Active Directory, Microsoft 365, Entra ID, MDM, PowerShell, and ticketing systems, and is based on-site in the West Coast region with a 6:00 AM to 5:00 PM PT schedule during shifts.
