Description
The Senior Systems Specialist accepts and resolves end-user incidents and requests, coordinates network, application, and folder security credentials, provides facility support and troubleshooting, handles escalations, documents solutions, monitors emerging issues, and manages problem and request tickets. The role requires an associate degree in Computer Science, two years of computer troubleshooting or service desk experience, and proficiency with Microsoft applications; M365, AV, endpoint, and systems administration experience are preferred. It is a fully onsite contract position in Brentwood, Tennessee, with domestic U.S. travel possible, and pays $33.00–$38.00 per hour.
