Description
The Field Engineer installs, repairs, maintains, and services desktop computers, laptops, printers, and peripherals at client locations. The role provides remote and on-site Level 2 and Level 3 support for end-user productivity and service-desk equipment, manages physical support for headsets, smartphones, and tablets, collaborates with infrastructure service partners, opens incident and request records, and delivers customer-focused service. The role requires an NV1 security clearance, IT support experience, strong communication and problem-solving skills, and a career interest in IT.
