Description
Altium is hiring a Technical Account Manager to serve as the primary post-sales technical partner for strategic and enterprise customers in China. The role combines customer success planning, technical consulting, troubleshooting, deployment and integration support, customer enablement, escalation management, and cross-functional collaboration to improve adoption, satisfaction, retention, and value realization. Candidates need a bachelor’s degree in a relevant technical field, at least five years of experience in technical account management, customer success, technical support, solution consulting, or related customer-facing roles, enterprise customer experience, strong communication and project-management skills, and fluency in Mandarin and English. Experience with electronics design automation, PCB design, PLM, SaaS, or engineering software is preferred, and travel may be required.
