Description
DataVisor is seeking a Senior Technical Account Manager to manage client relationships and act as a trusted technical advisor for fraud and risk teams. The role partners with Delivery, Customer Success, Engineering, and Product to oversee data integration, onboarding, implementation, and ongoing technical support, including troubleshooting platform issues, advising on machine-learning and rule-based fraud detection solutions, leading solution deep dives in late-stage pre-sales, and driving customer feedback into the product roadmap. The position requires extensive customer-facing technical experience in banking, payments, social, or e-commerce, along with a technical or analytical degree, strong communication and project management skills, and bonus consideration for fraud/risk, coding, and database experience.
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