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Sr Technical Customer Success Manager at ServiceNow

Department: Customer Service and SupportSeniority in posting: senior

Language
Setup
On-site
Location
Munich, Bavaria
Type
Full-time
Level
senior
Posted

Description

ServiceNow is hiring a Technical Customer Success Manager (German Speaking) to manage up to 30 Armis Platform customer accounts through pre-sales, deployment, implementation, and operationalization. The role guides customers in achieving security objectives, drives platform adoption and value, manages account health and stakeholder relationships, reports risks and wins, and collaborates with Engineering, Product, Support, and Sales. Candidates need fluent English and German, at least five years of related customer-facing experience, three years in network engineering or architecture, and two years in security or related industries; cybersecurity, Linux, networking, and project delivery experience are preferred or desired.

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