Description
Hewlett Packard Enterprise is hiring a Sr. Technical Service Advisor to serve as a hybrid customer-facing technical service representative for HPE Networking and Juniper customers. The role manages post-sales service issues, care plans, SLAs, escalations, project readiness, network health checks, configuration and deployment recommendations, and customer reporting. It requires 8+ years of experience in datacenter and IP/MPLS networks, strong networking knowledge, customer-facing experience, and the ability to work independently in an unstructured environment.
