Description
SentinelOne is hiring a Sr. Staff Technical Success Executive to serve as the executive intervention partner for strategically significant customer situations. The role leads complex technical recoveries, executive escalations, platform outages, deployment challenges, architecture reviews, and multi-threaded customer issues; develops recovery and success plans; coordinates Product, Engineering, Support, Professional Services, Sales, Renewals, and other teams; and drives technical value realization, renewals, and long-term customer outcomes. The position requires extensive enterprise customer-facing experience, deep cybersecurity technical expertise, executive relationship management, commercial strategy, and cross-functional leadership. It is a U.S. role with a base salary range of $160,000 to $220,000 USD and medical, dental, and vision coverage.
