Description
OpenText is hiring a Technical Support Specialist to resolve complex technical issues for enterprise customers using OpenText software products. The role involves troubleshooting, analyzing logs, debugging scripts, communicating remotely, documenting cases, reporting defects, and contributing to the Product Knowledge Base. Candidates need experience in technical support, application support, or development; knowledge of Windows, relational databases, web application servers, UNIX/Linux, SQL, Java, JavaScript, Docker, and Kubernetes; and strong problem-solving and customer-focused skills. The salary range is $72,200 to $108,200.
