Staff AI Engineer at Podium

Type: Full-time
Level: Principal
Posted: Dec 22, 2025

Description

Podium is seeking a Staff AI Engineer to join their team and help build and scale their AI Agent platform. This role involves designing and delivering software that enables local businesses to manage complex customer interactions, book appointments, and serve customers across multiple channels. The ideal candidate will thrive in fast-paced, iterative environments, enjoy solving distributed systems challenges, and want to see their work drive immediate business impact.

Required Skills

Go
Python
Elixir
Distributed Systems
API Design
Observability
Monitoring

Additional Information

Required Previous Experiences: 10+ years of professional software engineering experience
1+ years of professional experience deploying and maintaining AI agents in production environments that interact with tools, APIs, or real-world workflows
Proven success designing and maintaining distributed or high-throughput systems
Preferred Qualifications: 2+ years of professional experience deploying and maintaining AI agents in production environments that interact with tools, APIs, or real-world workflows
Practical experience designing and implementing evaluations for LLM behavior — including accuracy, safety, reliability, and cost monitoring
Strong understanding of prompt design, context engineering, and guardrail strategies for dependable, interpretable agent behavior
Experience with modern agent frameworks such as LangGraph, CrewAI, or AutoGen, including multi-step reasoning, memory, and orchestration patterns
Hands-on experience with fine-tuning and data curation for improving model performance

About Podium

Podium

review management software1001-5000

Together, we share one core belief; convenience wins. Learn how we've turned a simple review management software into a multi-product platform that’s modernizing the way local business gets done.