Description
Intuit is hiring a Staff Service Experience Strategy & Management Leader - Mid Market to lead the creation and delivery of ecosystem-wide service experiences for mid-market customers and experts. The role establishes end-to-end service strategies, measures customer benefit and performance, partners with cross-functional teams, uses analytics and hypothesis-driven experimentation, removes roadblocks, and drives cultural and product transformation. It requires a BA/BS or equivalent experience, an MBA is strongly preferred, and 8–10 years of customer experience, service strategy, and/or product management experience for service-oriented offerings. The expected base pay in Mountain View is $168,000–$227,000.
