Description
Hospitable.com is hiring a Staff Customer Support Advocate for a remote-only, fully distributed team serving North American time zones. The role focuses on high-level frontline customer support across email, live chat, and Zoom/troubleshooting calls, while also leading strategic projects that improve documentation, training, AI support tooling, and overall customer experience. The company values ownership, transparency, collaboration, and candidates with deep SaaS support experience, advanced troubleshooting skills, and mentoring/knowledge-sharing ability.
