Description
Intuit is hiring a Staff Data Scientist for its Customer Success Data Science & Analytics team, focused on Voice of the Customer (VoC). The role blends hands-on technical leadership and strategic advising, using statistical modeling, experimentation, causal inference, NLP, and AI to connect customer feedback to churn, retention, revenue, cost-to-serve, and growth. The position partners with senior leaders across Customer Success, Customer Experience, Product, Engineering, and Data to embed advanced analytics into decision-making, establish best practices, and advance generative AI and automation. The job requires 8+ years of experience, a quantitative degree, expert SQL and Python or R, and deep experience in scalable analytics and machine learning.
