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Staff Designated Support Engineer at Snowflake

Department: Global Support

Compensation · Listed in posting

$146,000 – $192,100/yr

Setup
Remote
Location
Texas
Type
Full-time
Level
senior
Posted

Description

Snowflake is hiring a Designated Support Engineer to serve as a trusted technical partner to Priority Support customers after deployment. The role provides hands-on support for issue resolution, account health monitoring, critical events, query and cost optimization, system integration, release readiness, disaster recovery, migration, and root-cause analysis, while partnering with customers and internal teams to improve product and service offerings. The position requires 7+ years of experience in technical support, solutions architecture, data engineering, or a similar customer-facing technical role, along with advanced SQL, RDBMS, distributed or massively parallel processing database, ETL/ELT, cloud infrastructure, and AI-assisted workflow experience. The estimated base salary is $146,000-$192,100, with bonus and equity eligibility and medical, dental, vision, life, and disability insurance benefits.

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