Description
PayPal is hiring a Staff Experience Researcher for its Checkout team to uncover user needs and pain points across the consumer purchasing journey. The role leads research projects, develops user-testing and survey methodologies, performs advanced analysis, and communicates findings to stakeholders to improve checkout experiences. It requires at least five years of relevant experience and a bachelor’s degree or equivalent combination, with additional experience in market research, product strategy, marketing, enterprise research, survey programs, analytical tools, and payments or fintech preferred. The role is based in Austin or Chicago with a hybrid work model and an annual base salary of $145,000 to $215,050.
