Description
ServiceNow is hiring a Generative AI Software Engineer to scale and optimize its Conversational AI product infrastructure. The role focuses on building product interfaces for model customization, designing scalable API abstractions, optimizing the dialog engine for low latency and multilingual translation, improving observability through logging and tracing, and collaborating with machine learning, application, product, and customer support teams. Candidates need a strong computer science and software engineering foundation, expertise in scalable systems and API design, experience with tracing, logging, metrics, and performance optimization, a bachelor's degree or higher in computer science or a related field, and at least 7 years of professional development experience building systems at scale. The listed base pay is $176,100–$308,200 plus equity, variable compensation, and benefits.
