Staff Machine Learning Engineer, GAI Search Relevance - Moveworks at ServiceNow

Department: Engineering, Infrastructure and OperationsSeniority in posting: other

Compensation

$176,100 – $308,200/yr

Setup: On-site
Location: Mountain View, California
Type: Full-time
Level: not_specified
Posted: Sep 1, 2026

Description

ServiceNow is hiring a Search Relevance Engineer to improve a search-based question-answering platform by developing ranking features, algorithm frameworks, parallel-experiment tooling, and performance metrics. The role requires experience with traditional information retrieval, machine-learning-based ranking, query-log analysis, and text processing or natural-language-understanding technologies; Golang experience is a plus. The position offers a base salary of $176,100 to $308,200 plus equity, variable compensation, and benefits.

Required Skills

Information retrieval
Machine learning
Query analysis
Text processing
Natural language understanding
Golang

Additional Information

Required Previous Experiences: Experience with traditional information retrieval or machine-learning-based ranking models
Experience analyzing query logs and improving search quality
Background in text processing, information retrieval, natural language understanding, or machine learning
Preferred Qualifications: Golang experience
Translation Company Name: ServiceNow