Description
Dolby is hiring an Operational Support Engineer (L2) for its Dolby Cloud Solutions and Dolby OptiView teams. The role owns escalated customer-impacting production incidents, troubleshoots live video streaming, VOD, advertising, DRM, and WebRTC services, operates production environments using Infrastructure as Code, and leads incident resolution during high-impact events. It requires 5+ years of relevant operational or customer-facing experience, strong distributed-systems troubleshooting skills, familiarity with streaming and CDN architectures, and participation in a 24/7 global on-call rotation. The Atlanta-area base salary range is $136,500-$187,400, with bonus, benefits, and possible equity.
