Description
The Staff Representative, Learning Experience and Process will design, build, test, configure, and administer United's learning technology ecosystem, including learning platforms, integrations, digital learning tools, and e-learning content. The role partners with Learning, Digital Technology, HR, Operations, vendors, and business stakeholders to develop learning products, automate workflows, resolve technical issues, ensure compliance and availability, and improve learner engagement through analytics and AI-enabled tools. It requires a bachelor's degree in a relevant field, at least two years of relevant experience, one year of quality assurance experience, LMS and software quality certifications, and knowledge of LMS, APIs, testing, content standards, Agile, automation, and AI technologies.
