Staff Software Engineer at ServiceNow

Department: Engineering, Infrastructure and OperationsSeniority in posting: senior

Compensation

$149,800 – $262,200/yr

Setup: Hybrid
Location: San Diego, California
Type: Full-time
Level: staff+
Posted: Sep 23, 2026

Description

ServiceNow is hiring a Staff Software Engineer for platform engineering across DevOps, deployment, and performance engineering. The role owns CI/CD pipeline enablement, observability infrastructure, batch API strategies, AI-assisted developer and delivery tooling, shift-left performance engineering, and the broader cross-team platform roadmap. It requires 10+ years of software engineering experience, including at least 3 years in a senior or staff individual contributor role, along with expertise in Java, JavaScript or Python, distributed systems, Kubernetes, CI/CD, observability, and performance engineering. The position offers a base pay range of $149,800 to $262,200 plus equity, variable compensation, and benefits.

Required Skills

CI/CD
Kubernetes
Observability
Java
JavaScript
Python
Distributed systems
Performance engineering
MCP integration

Additional Information

Required Previous Experiences: 10+ years of software engineering experience in a high-traffic, cloud-based environment
At least 3 years in a senior or staff-level individual contributor role
Hands-on experience with CI/CD platforms and modern DevOps tooling at scale
Expert-level knowledge of Kubernetes and container orchestration
Hands-on observability and monitoring experience with distributed services
Experience operating and debugging services on Kubernetes clusters
Experience building and operating developer productivity or internal platform tooling
Understanding of performance engineering and shift-left testing strategies
Experience applying AI/ML or agentic AI to engineering workflows
Preferred Qualifications: Familiarity with the ServiceNow platform
Experience with MCP, A2A, or AI-native development platforms
Translation Company Name: ServiceNow