Description
ServiceNow is hiring a Staff Software Engineer (IC4) focused on Sales and Order Management to design, build, ship, and operate AI-native capabilities that interpret seller or customer intent, reason over quotes, catalogs, and orders, invoke tools, and act autonomously across the quote-to-order lifecycle. The role owns agentic instructions, automated evaluation, conversational experiences, AI coding agents, production quality and safety, full-stack delivery, and mentorship of less-experienced engineers. It requires substantial production software experience, agentic workflow and LLM-integration expertise, domain ownership, strong engineering fundamentals, and a bachelor's degree or equivalent practical experience.
