Description
ServiceNow is hiring a Staff Software Engineer, Voice Connectivity Engineering to design, build, ship, and operate the connectivity layer between customer telephony and CCaaS environments and ServiceNow's Voice ecosystem. The role covers SIP trunking, signaling, WebSocket and streaming media APIs, real-time audio and event integrations, call-path reliability, security, production monitoring, customer-embedded delivery, and architectural leadership. Candidates need extensive production software and telephony experience, typically 8+ years, with several years focused on telephony, CTI, or real-time communications systems, plus a bachelor's degree or equivalent practical experience. Base pay is $166,500-$291,400 plus equity, variable compensation, and benefits.
