Skip to main content

Staff Software Engineer, Product at Customer.io

Department: Engineering

Language

Compensation · Listed in posting

$200,000 – $280,000/yr

Setup
Remote
Location
Chapultepec, State of Mexico
Type
Full-time
Level
staff+
Posted

Description

Customer.io is hiring a Staff Product Engineer to own ambiguous, cross-team problems from framing through launch and iteration. The role combines product ownership with end-to-end engineering leadership across backend, architecture, performance, reliability, maintainability, and AI workflows, while influencing peers, improving engineering practices, and participating in on-call rotation. Candidates should have a track record of leading complex work, strong backend engineering experience, strong product and technical judgment, and experience using metrics, experimentation, and observability. The starting salary is $200,000-$280,000 USD, with a 10% annual bonus target and comprehensive medical, dental, vision, and supplemental insurance coverage.

For job seekers

Ready to find a role that actually fits?

Upload your résumé, start a Job Search Thread, and let Metaintro rank real openings against your experience — then guide you from search to offer.

Match

Compare live roles against your current evidence.

Position

Turn proof projects into role-specific applications.

Improve

Use market feedback to keep the skill plan current.

Return to navigation