Description
Staff-level individual contributor role in Intuit’s Customer Success organization focused on Vendor Partner Management for the Intuit Expert Assisted - Expert Network. The role leads high-value external partner relationships, drives complex cross-functional programs and operational improvements, uses data and dashboards to monitor service and customer experience metrics, and partners closely with Product, Operations, Finance, Technology, workforce management, and training teams. It requires 8+ years of experience, a bachelor’s degree, strong analytical and communication skills, and up to 30% travel.
