Description
The Housekeeping Status Board Operator answers incoming housekeeping telephone calls, logs problems and guest service requests, tracks work orders, assists with scheduling Guest Room Attendants, supports shift-change paperwork and key or radio transfers, distributes reports to Front Desk, and handles VIP and lost-and-found inquiries. The role requires a high school diploma or GED, typing ability of at least 30 words per minute, strong customer service and communication skills, phone and radio etiquette, and the ability to stand, walk, reach, lift, and perform other physical tasks.
