Description
The Housekeeping Status Board Operator answers telephone calls for the housekeeping department, logs problems and guest service requests, tracks work orders, assists with scheduling Guest Room Attendants, supports shift-change paperwork and key or radio transfers, distributes reports to Front Desk, and handles VIP and lost-and-found inquiries. The role requires strong customer service, call-handling, typing, phone and radio etiquette, and the ability to stand, walk, reach, and lift up to 50 pounds; a high school diploma or GED is required.
