Store Lead at brcoffeejobs

Compensation

$15/hr

Location: Missouri City, Texas
Type: Full-time
Level: not_specified

Description

As a Store Lead at Black Rock Coffee Bar, you'll be responsible for leading and developing your team, ensuring excellent guest experiences, and driving operational success. This involves overseeing daily store operations, promoting sales, managing hiring and training, and fostering a positive store culture. Additionally, you'll perform on-bar duties like serving guests, preparing beverages, handling cash transactions, and supporting inventory management.

Required Skills

People Leadership
Guest Service
Operational Discipline

Additional Information

Required Previous Experiences: at least six months employed at Black Rock Coffee Bar
Preferred Qualifications: Strong people leadership skills with the ability to coach, develop, motivate, and hold Team Members accountable.
Highly personable and relationship-driven with the ability to create a positive, welcoming, and connected store culture.
Strong communication and interpersonal skills with the ability to effectively support Team Members and engage with Guests.
Ability to lead from the floor and remain actively engaged in store operations while managing leadership and administrative responsibilities.
Ability to thrive in a fast-paced environment, make sound decisions, and effectively manage competing priorities.
Strong attention to detail, organization, and follow-through across scheduling, timekeeping, cash management, training, and store operations.
Ability to provide clear feedback, navigate difficult conversations, and address performance concerns with professionalism and accountability.
Self-motivated, dependable, and capable of making independent decisions while knowing when to escalate concerns.
Strong commitment to food safety, Team Member safety, cleanliness, and consistent operational execution.
Flexibility to work varied schedules, including early mornings, evenings, weekends, and holidays based on business needs.