Store Manager at Monro

Compensation

$65,000 – $75,000/yr

Location: Ellicott City, Maryland
Type: Full-time
Posted: Dec 1, 2025

Description

Monro is seeking a Store Manager to lead daily operations, manage a team of technicians and guest care specialists, and ensure the achievement of sales goals while delivering exceptional customer service. The role involves overseeing recruiting, training, inventory, and maintaining store standards to support Monro's vision of being a trusted automotive service provider.

Required Skills

Leadership
Customer Service
Sales
Inventory Management
Team Development
Problem Solving

Additional Information

Minimum Education: High School Diploma or equivalent.
Required Previous Experiences: Demonstrated leadership experience in a retail/sales environment.
Proven ability to manage, drive and deliver financial results while controlling costs.
Ability to problem solve, manage inventory, merchandising, and customer service.
Preferred Qualifications: Guest and team focused mindset with extensive experience in customer-facing, customer-centric environments
Excellent verbal and written communication skills with the ability to convey technical issues and write routine reports.
Business mentality with the drive to exceed established goals.
Possess basic math skills to calculate figures and amounts such as discounts, interest, and percentages.
Proactive with demonstrated proficiency in multi-tasking within a fast-paced environment.
Ability to take initiative in identifying problems, collecting data, and establishing facts to produce practical decisions and solutions.
Ability to effectively mentor, coach and develop teammates.
Ability to problem solve and resolve customer complaints.