Store Manager at Stella McCartney

Location: Osaka, Osaka Prefecture
Type: Full-time

Description

Stella McCartney is seeking a Full-Time Store Manager to oversee overall store operations, manage sales plans, train staff, and lead various store activities. The ideal candidate will share the brand's ethical fashion philosophy, possess extensive experience in customer service and sales within the luxury apparel sector, and actively contribute to improving store performance and driving growth.

Required Skills

customer service
sales
staff training and development
business process improvement
leading store events and exhibitions
coordinating with the head office
reporting and consultation
Display and gift wrapping
Arranging receiving of goods and shipping
Checking items for quality
product and inventory management
recording sales
Customer management
Proposing outfit and styling recommendations to customers
Basic PC skills (email, creating Word documents, Excel)
Problem-solving skills
Analytical skills for numbers and data
Experience using social media and applications (LINE, Instagram, Zoom, Skype, Teams, etc.)

Additional Information

Required Previous Experiences: professional experience in customer service and sales
experience as a Store Manager or Assistant Store Manager (2–3 years or more)
Experience in customer-facing sales and service at apparel, luxury brands, select shops, etc.
Experience in developing customers at department stores and directly operated stores (required: handling products at price points equivalent to those of our brand)
Experience in customer service, sales, and store operations that can contribute to the store as an immediate impact hire
Preferred Qualifications: Ability to devise and drive initiatives to develop both the store and Stella McCartney, including store sales management, customer management, and personnel training
Proactively generate ideas to improve operations and increase the efficiency of administrative processes, and drive improvements
Experience in coaching and training subordinates and junior staff
Perspective and experience to understand the company’s mid- to long-term goals and challenges, and translate them into store operations
Developing subordinates and team management
High motivation to learn, with interest in product design, materials, brand history, sustainability, etc.

About Stella McCartney

Stella McCartney

luxury fashion501-1000

Get a stylish new upgrade to your wardrobe with Stella McCartney designer clothing. Shop luxury fashion in clothing and accessories from the US online store.