Store Sales Associate at josephjacobjewelers

Location: Albany, New York
Type: Full-time
Level: Entry-level
Posted: Jul 13, 2026

Description

The job involves assisting customers in identifying and purchasing products, ensuring high levels of customer satisfaction, and contributing to sales maximization. Responsibilities include managing sales, restocking, merchandising, handling POS transactions, providing customer service, and maintaining store conditions.

Required Skills

jewelry sales
retail sales
sales principles
customer service practices
English
communication
interpersonal skills

Additional Information

Required Previous Experiences: 3+ years in jewelry sales experience
Proven working experience in retail sales
Preferred Qualifications: Basic understanding of sales principles and customer service practices
Proficiency in English
Track record of over-achieving sales quota
Solid communication and interpersonal skills
Customer service focus
Friendly, helpful, confident and engaging personality
Basic administration skills
Commitment to excellence, with a passion for jewelry with a desire to succeed.
Maintain outstanding store condition and visual merchandising standards
Ascertain customers’ needs and wants
Welcome and greet customers
Manage point-of-sale processes
Actively involve in the receiving of new shipments
Keep up to date with product information
Accurately describe product features and benefits
Follow all company's policies and procedures
Work with teammates towards store goals, creating a positive working atmosphere, and supporting each other to combine individual strengths to enhance team performance
Operate point of sale (POS) and take payment or obtain credit authorization
Provide estimates for jewelry and watch repairs
Perform business opening and closing procedures as outlined in Policy and Procedures Guide
Perform basic housekeeping, such as vacuuming carpet, cleaning display surfaces, cleaning merchandise, and washing windows
Complete case counts
Maintain safety and security of location by following all Loss Prevention and Security policy and procedures
Maintain flexibility to work any shift, including weekends, holidays and overtime