Description
The Customer Service Representative supports in-store and telephone customers, directs them to appropriate departments, and assists the service manager with work orders, repair orders, billing, warranty tickets, WIP, invoicing, cash reconciliation, mail distribution, vendor-invoice processing, errands, and new-hire onboarding. The role requires general mechanical or irrigation knowledge, administrative and accounting experience, Microsoft Office proficiency, a high school diploma, and a valid driver’s license; an associate degree is preferred.
