Description
Mozilla is hiring a Strategic Account Manager, Firefox Enterprise to grow and manage enterprise customer relationships across Germany, Austria, and Switzerland. The role serves as the primary customer contact, builds relationships with executive, commercial, technical, procurement, and partner stakeholders, guides customers through pilots, deployment, adoption, and rollout, monitors account health, leads renewals and expansion, and coordinates escalations. Candidates need enterprise customer experience, commercial outcomes experience, strong communication and relationship-building skills, cross-functional coordination, technical curiosity, German fluency, advanced English communication, and willingness to travel across the three countries. Benefits include medical, dental, and vision coverage, performance-based bonuses, retirement contributions, paid leave, and professional development support.
