Description
Kaltura is hiring a Strategic Customer Success Manager to build and nurture high-value relationships with PathFactory’s largest and most complex enterprise accounts. The role develops customized customer strategies, drives adoption and value realization, identifies expansion opportunities, collaborates with senior executives and cross-functional teams, and works with Account Executives on complex sales motions. The position requires enterprise customer success or selling experience, SaaS retention expertise, stakeholder management, and experience with large accounts and Fortune 500 companies.
