Description
Rokt mParticle is hiring a Strategic Customer Success Manager to manage high-revenue, large-scale global customers and strengthen relationships with key stakeholders and executive decision-makers. The role develops tailored success plans, guides customers on mParticle platform adoption, collaborates with Solutions, Sales, and Product teams, and tracks customer health and adoption outcomes. Candidates should have at least six years of experience in Customer Success, Account Management, or Solutions Consulting, preferably in enterprise SaaS, data, martech, CDPs, or developer-adjacent platforms. The role offers a fixed annual salary of $134,000–$165,000 plus variable compensation, equity, and fully funded medical, dental, and vision insurance, with most teams working in the office at least four days per week.
