Description
Syndigo is hiring a Strategic Customer Success Manager to own post-sale relationships for 8–12 strategic enterprise customers. The role manages customer goals, ROI, executive relationships, adoption, retention, renewals, expansion, advocacy, and internal product feedback. It is a hybrid position requiring two days per week in the Chicago office and requires at least four years of customer-facing experience, experience managing a $4–$6M ARR book of business, and strong technology and presentation skills. The budgeted salary range is $72,000–$85,000 USD, with $17,000 in eligible commission.
