Description
MAP is seeking an experienced Strategy Consulting Manager to lead customer loyalty and retention strategy engagements for global clients. The role involves shaping strategic direction, developing business cases and roadmaps, conducting market research and data analysis, designing loyalty programs and CRM strategies, managing client relationships, mentoring project teams, and identifying new business opportunities. Candidates need at least five years of progressive strategy or management consulting experience, expertise in customer loyalty and retention, familiarity with CRM and data platforms, strong analytical and communication skills, and willingness to travel internationally.
