Student Ambassador at Tri-C

Location: Parma, Ohio
Type: Internship
Posted: Jun 3, 2026

Description

Student Ambassadors undergo comprehensive training to equip them with essential skills such as customer service communication, college knowledge navigation, technical problem-solving abilities, leadership development, and fostering student success. They learn to professionally assist students, navigate college systems like My Tri-C Space, troubleshoot technology issues, and promote campus involvement.

Required Skills

Customer Service Communication
College Knowledge Navigation
Technical Problem-Solving Skills
Leadership Professional Development
Student Success Engagement

Additional Information

Preferred Qualifications: Demonstrated ability to provide professional and welcoming customer service.
Strong communication skills, particularly effective interaction with diverse student groups.
Proficiency in applying active listening techniques to understand and address student needs.
Commitment to upholding professionalism and ensuring confidentiality regarding student matters.
Knowledge of fundamental college operations such as admissions, registration, financial aid, and support services.
Ability to proficiently utilize college systems like My Tri-C Space for student assistance.
Capacity to offer precise campus direction and detailed information on various university departments and resources.
Skillful identification of suitable campus resources and timely referral to relevant departments.
Supportive role in helping students with application completion, course registration, and access to digital platforms.
Problem-solving capability to resolve typical technological or account-related issues within college systems.
Application of critical thinking and efficient problem-solving strategies to aid students.
Evidence of strong leadership traits, acting as a positive ambassador for the institution.
Confidence in delivering presentations, providing peer support, and engaging students.
Collaborative spirit, working effectively with both staff and peers to foster a welcoming atmosphere.
Reliable individual who demonstrates accountability, dependability, and effective time management.
Active promotion of college initiatives aimed at increasing student participation and long-term commitment.
Awareness of identifying indicators suggesting students require further academic or personal assistance, leading to proper referrals.