Summary from listing
The Student Support Technician provides tier 1 customer support for Opinio, Course Evaluations, Qualtrics, and related campus applications through phone and email. The role troubleshoots technical issues, creates documentation, updates web pages, communicates technical details to customers, assists with projects and software testing, and supports campus-wide elections. It is a hybrid position with mostly off-site work, office hours of 8:00 AM to 5:00 PM Monday through Friday, occasional weekend or off-hours work, and a requirement to work the full 28 hours available for student staff.
